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customer satisfaction

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Making your clients fall in love with your business is the secret to being successful as an entrepreneur. That’s the only way to monetize your passion and to survive the first of the five stages of small business growth: existence. Your ideas, products, or projects are one of a kind.…

What is the common between a broken tooth and a difficult client? That you can’t just ignore it. It’s painful, it doesn’t let you sleep at night and sooner or later you’ll have to take care of it. The expression “The client is always right” was consistently thrown around by…